Sanflo, Inc. d/b/a Sanford Flooring ("Sanford Flooring," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sanfordflooring.com (the "Website"), contact us, or otherwise interact with us.
This Privacy Policy is a notice of our practices. Where applicable law requires consent, we will request it separately. If you do not want to provide personal information through the Website, you may contact us directly by phone.
1. Information We Collect
Information You Provide Directly
We may collect information you voluntarily provide, including:
- Name, email address, and telephone number
- Mailing or service address
- Information submitted through contact, quote, or appointment forms
- Communications, comments, and customer-service messages
- Project descriptions and preferences
Please do not submit Social Security numbers, government ID numbers, account passwords, complete payment-card numbers, or similarly sensitive information through general contact forms.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain technical information, such as your IP address, browser and device type, pages viewed, referring pages, and visit duration. This information may be collected through cookies, log files, and similar technologies.
Information From Other Sources
We may receive information from analytics providers, advertising platforms, or referral partners. We may combine this with information collected directly from you.
2. How We Use Information
We may use information to:
- Operate, maintain, and improve the Website
- Respond to inquiries and provide estimates or services
- Send administrative messages and service notices
- Send marketing communications where permitted by law
- Measure Website traffic and performance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal, accounting, and tax obligations
- Establish or defend legal claims
3. Cookies and Similar Technologies
The Website may use cookies and similar technologies to support essential functions, remember preferences, understand Website performance, and measure marketing activity. You can control cookies through your browser settings, though blocking certain cookies may affect Website functionality.
4. Analytics and Advertising
We may use third-party analytics and advertising services such as Google Analytics and Google Ads. These services may use cookies or pixels to collect information about Website activity and interactions with advertisements. You may manage advertising preferences through the applicable provider or your browser settings.
5. How We Disclose Information
Service Providers
We may disclose information to vendors that perform services for us, including website hosting, analytics, advertising, email delivery, and technical support. These providers process information only as necessary to perform their services.
Legal and Safety Reasons
We may disclose information when reasonably necessary to comply with law, respond to lawful requests from authorities, protect the rights and safety of our business or others, prevent fraud, or establish or defend legal claims.
Business Transactions
Information may be transferred as part of a merger, acquisition, sale of assets, or similar business transaction.
We do not sell personal information for money. Certain advertising or analytics activities may be considered a "sale" or "sharing" under some state privacy laws. Where those laws apply, eligible individuals may have the right to opt out.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business records, resolving disputes, preventing repeat unwanted communications, and satisfying legal, tax, accounting, and security obligations. Retention periods vary based on the type and sensitivity of the information and applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No website, network, or electronic transmission is completely secure. We cannot guarantee absolute security, and you provide information electronically at your own risk.
8. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information we hold about you. You may also have the right to opt out of certain sales, sharing, or targeted advertising.
To submit a privacy request, contact us using the information in Section 17. We will respond within the period required by applicable law.
9. Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. You may continue to receive transactional communications even after opting out of promotional messages. Consent to receive automated marketing calls or texts is never a condition of purchasing goods or services from us.
10. Third-Party Websites and Embedded Content
The Website may link to or include content from third-party websites, maps, social networks, or other services. Third parties may collect information when you interact with their content. Their privacy practices are governed by their own policies, not this Privacy Policy.
11. Children's Privacy
The Website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the Website, please contact us so we can review and delete the information.
12. Users Outside the United States
The Website is operated from the United States. If you access the Website from another country, your information may be transferred to and processed in the United States. Privacy laws in those jurisdictions may differ from the laws where you live.
13. State-Specific Disclosures
Certain U.S. state privacy laws apply to businesses that meet defined thresholds. If an applicable law covers us, residents of that state may exercise the rights described in Section 8. As of the Last Updated date, Maine does not have a generally applicable comprehensive consumer privacy statute in force for ordinary local service businesses.
14. Accessibility of This Notice
If you have difficulty accessing this Privacy Policy or submitting a request, contact us and describe the communication method or format that would be useful. We will make reasonable, good-faith efforts to provide an accessible alternative. See our Accessibility Statement for more information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after an update is subject to the revised Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or to submit a privacy request:
Sanflo, Inc. d/b/a Sanford Flooring
1209 Main St, Sanford, ME 04073